KickstartSEO Limited ("we", "us", or "our") operates the https://kickstartseo.co.uk website (the "Service"). This policy informs you of our practices regarding collecting, using, and disclosing personal data when you use our Service and the choices you have associated with that data.

What Data Do We Collect?

Depending on your use of our Service, we may collect some or all of the following personal and non-personal data:

• Name
• Business/company name
• Job title
• Profession
• Contact information such as email addresses and telephone numbers
• Demographic information such as postcode, preferences, and interests
• IP address
• Web browser type and version
• Operating system
• A list of URLs starting with a referring site, your activity on our Site, and the site you exit to

How Do We Use Your Data?

We use your data for the following purposes:

• Providing and managing your access to our Service
• Personalising and tailoring your experience on our Service
• Supplying our products and services to you
• Communicating with you
• Analysing your use of our Service to improve it
• Market research
• With your permission, sending you marketing communications about products, services, and offers that may be of interest to you

Lawful Basis for Processing Your Data

Our lawful basis for processing your data will be one of the following:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate interests

How Long Do We Keep Your Data?

We retain your data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Rights

Under the UK GDPR, you have the following rights:

• The right to be informed about our collection and use of personal data
• The right of access to the personal data we hold about you
• The right to rectification if any personal data we hold about you is inaccurate or incomplete
• The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you
• The right to restrict the processing of your data
• The right to data portability
• The right to object to us using your data for particular purposes
• Rights concerning automated decision making and profiling

If you have any reason to complain about our use of your personal data, please use the details provided at the end of this policy to contact us.

Cookies

Our Service uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or your computer's hard drive if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our website.
• Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.
• Functionality cookies: These recognise you when you return to our website.
• Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or malfunction.

Third-Party Service Providers

We may use third-party service providers to help us operate our business and the Service or administer activities on our behalf, such as newsletters or surveys. We may share your information with these third parties for those limited purposes after ensuring they have appropriate privacy measures in place.

Examples:

• Our accounting systems, which XERO powers
• Software partners whose functionality contributes to our services that you have subscribed to
• Our payment processors are Stripe and Go Cardless.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us:

• By email: info@kickstartseo.co.uk
• By post: KickstartSEO Limited, Enterprise House, Wrest Park, Silsoe, MK45 4HR

This policy was last updated on 23 October 2024.